I'd enquired about the Area Manager for the restaurant, Mr Anthony. He used to a workaholic who frequents here and took pride in overseeing this restaurant, touted the 2nd largest Pizza Hut restaurant in Malaysia back then, in 2006. I was taken aback when I was told that he had just passed away last year from an episode of heart attack. At the age of 50 plus.
I remember him for his pride and loyalty to the restaurant. He was a hardworking chap who did not get through the usual means of education. Raised in a poor socioeconomic background, he spent time playing with his Chinese neighbors despite his differing ethnicity (He's an Indian), learning the various dialects as well as Malay and English from the compulsory education. However, he did not advance to higher education, probably from financial constraints and the higher grades required to further his studies. Back then, you need good grades or considerable amount of financial backup to further your studies. In the current modern era, almost everyone can finish with a piece of certificate, even as a medical graduate even if your grades are way beneath the core of the earth.
Anthony used to work as a Rider for Pizza Hut. A Rider would be the delivery guy on a motorcycle sending your pizza come sunshine or rain. He worked for many years before he was gradually promoted to be an assistant manager, subsequently a restaurant manager and area manager. BAck in 2006, he wasslightly more than 40 years old. That would have made him a veteran in the system for more than 20 years, knowing the inside out of the company. He cared for his subordinates and yet at times could be strict in disciplinary matters. Having climbed up the ranks really made him proud of what he had achieved. Given the opportunity, I think he would have served the same company until he retired. Talk about loyalty! I used to respect him as much as I was a meager waiter back then, and he appreciates good service and work done by others.
I believe working there is an eye opener there, as I was starting conversation and greet customers as they come. Total strangers. Making a fool out of myself, cracking jokes, or being somber, each and every encounter is a fresh start anew. There is no failed conversation or interaction, just a different approach and experimentation in social interaction.
Of course, the subsequent work that I'd done in public health in State Health Dept (JKWPKL) was another level of honing my "survival" and communication skills.
Nevertheless, I am truly thankful for the job offer that was given to me in Pizza Hut. It was my first baby steps. I've always believe that no job experience will go wasted. Yes, I was in public health for 13 months, Klinik Kesihatan for another 13 months before joining the Pediatrics department, but I truly believe that I've gained invaluable perspective and insight, and a non-linear approach to certain matters at hand. What is another year or two? Perhaps, I might not even end up in the current field. Only time shall tell, and it all bows down to temptations, and ambitions.